Privacy Policy
Last updated: July 2026 • Good Doapmine Technologies Pvt. Ltd.
PG 4A, Sector 108, Mohali 140307, Punjab, India
This Privacy Policy ("Policy") explains Good Doapmine Technologies Pvt. Ltd. ("Ridan", "we", "us") policy concerning the collection, use, and disclosure of information we gather through our website, ridan.ai (the "Site") and the Ridan software application. This policy is designed to inform you about how we protect your privacy when you use our Site and services.
01. Information We Collect
We may collect personal information you choose to share with us, such as your full name, email address, mobile number, and any other information included in communications with us.
If you make purchases on our Site (such as Pro or Family plans), payment details are securely processed directly through our PCI-DSS compliant payment gateway partner (Razorpay). We do not store raw credit card numbers or banking credentials on our servers.
Additionally, we may use cookies and similar technologies to gather minimal technical data about your Site activity, such as device type, operating system, pages visited, and general performance metrics to maintain website security and quality.
02. How We Use Your Information
We use your information for core operational purposes, including:
- Generating and delivering your 6-digit device license activation key.
- Mapping your multi-device subscription to your verified email address.
- Providing responsive 24/7 customer support and technical assistance.
- Sending transactional notices, order confirmations, and essential product updates.
- Ensuring legal compliance, preventing fraudulent transactions, and safeguarding system integrity.
03. Sharing Your Information
We value your privacy. We do not sell or rent your personal data to third parties. We share information only under strict conditions:
- Service Providers: With trusted infrastructure partners (e.g., Razorpay for payment processing, Resend for transactional email delivery) under strict confidentiality agreements.
- Legal Requirements: If required to do so by applicable law, court order, or governmental regulation.
- Business Transfers: In connection with any merger, acquisition, or sale of company assets, where customer data is transferred as a business asset under standard privacy protections.
04. Security Measures
We implement robust technical and organizational security measures, including HTTPS encryption, secure API tokens, and access control protocols to protect your information. While no transmission method over the Internet is 100% immune to unauthorized access, we take every commercially reasonable standard to safeguard your data.
05. Your Rights & Choices
You have the right to access, correct, or request deletion of the personal information we hold about you. You can unsubscribe from non-transactional email communications at any time. To exercise your privacy rights, contact our support team at hello@ridan.ai.
06. Children's Privacy
Our Site and services are not targeted towards children under the age of 13 without consent from a parent or authorized school administrator. We do not knowingly collect personal data directly from minors.
07. Changes & Contact Us
We reserve the right to update this Privacy Policy at any time. Material changes will be posted on this page with an updated revision date.
Questions regarding our Privacy Policy?
Email us at: hello@ridan.ai or hello@ridan.ai
Good Doapmine Technologies Pvt. Ltd., PG 4A, Sector 108, Mohali 140307, Punjab, India